Terms of Service

Terms & Conditions

All goods supplied by Kennedy Raj/Alfred Kennedy Trading are sold subject to the Terms and Conditions laid below. References to Kennedy Raj are equally applicable to Alfred Kennedy Trading.

Terms of Payment

We accept Visa, Mastercard, PayPal and direct bank transfer. We regret we are not able to accept cheques.

Payment for goods must be made in full including VAT before delivery or collection.

Prices

Prices shown may vary without prior notice. All prices shown are in Pounds Sterling inclusive of VAT.

Retention of Title

Goods supplied by us remain the property of Kennedy Raj until payment has been received in full.

Warranties

Subject to the appropriate statutory limitations, no condition is made or to be implied, nor is any warranty given or to be implied, as to the quality, life, wear or suitability of any such goods supplied.

Condition, Age and Dimensions

Most of the goods we sell and supply are reclaimed or salvaged goods and subsequently exhibit wear and tear from previous use. We make every effort to inform the customer about the general condition of the items we sell, but it is up to the customer to satisfy themselves that the condition, quality, and function of the goods is suitable for the purpose and use required. If you are not sure, then you must advise us of this at the time of purchase. We are always willing to send further images along with a video recording if requested.

All ages quoted are approximate, and are given to the best of our knowledge at the time of sale. All dimensions, areas, volumes, or weights given should be regarded as approximate.

Provenance

Wherever possible we will provide information regarding the history of reclaimed items, but can give no guarantee as to the accuracy of this information, and no reliance should be placed on it.

Reservation of Goods

Items may be reserved without deposit for limited periods of up to seven days. Kennedy Raj/Alfred Kennedy Trading retain the right to continue to advertise and sell the item on reserve. We will normally endeavour to notify a prospective customer if we mean to sell the item on reserve, to offer the customer the chance to buy the item, but we offer no guarantee of this.

If a deposit is taken at the time of reservation, a time scale for complete payment will normally be agreed with the purchaser at the time of reservation, which will not usually exceed 2 weeks. If full payment is not made within the time agreed the deposit will be considered forfeit.

Times

All timings, schedules and delivery dates quoted or estimated are approximate. Please note in the majority of instances the delivery driver will need help in unloading the furniture and placed where the buyer wishes.

Storage

Once goods are paid for, they may, at the discretion of Kennedy Raj/Alfred Kennedy Trading, be stored free of charge at our premises for an agreed period, not usually exceeding 2 weeks. While we will make every effort to keep these items securely, the risk is with the purchaser. After the agreed free storage time has elapsed, we retain the right to charge storage fees, or if the goods remain on our property for more 6 months without prior agreement, to resell the item without refund to the customer.

Use of Goods

The customer must satisfy themselves that any goods ordered by them are suitable for the purpose for which they will be used. We hereby give notice that Kennedy Raj cannot advise or recommend the suitability or otherwise of any product or products, and will not accept responsibility for any damage or loss directly or indirectly arising as a result of the goods being unsuitable. All goods are sold “as seen”.

Electrical Items

All goods sold containing electrical components, or for use with such systems, are sold as scrap unless stated otherwise. The wiring will not be checked or warrantied by us. Any electrical lights or other devices must be thoroughly checked, rewired, and fitted by a fully qualified electrician.

Delivery and Consequential Loss

Delivery will be charged extra and is subject to quotation.

While we will do our utmost to adhere to any time stated for delivery, we shall not be liable for any loss or damage, howsoever caused, by any delay in delivery, completion or performance of any contract, and any time stated for delivery shall not be a term of contract or a representation. In the event that we are unable to supply or deliver the goods ordered, we undertake to refund any money paid in respect of such goods, but shall not otherwise be under any liability whatsoever. We shall not in any event be liable for consequential damage or loss.

Delivery shall be to the nearest kerbside unless otherwise agreed with the customer. Delivery does not include unpacking, moving the goods once offloaded, product placement or any other manhandling of the goods, unless previously agreed in writing. For larger items that cannot be offloaded with the delivery lorry’s offloading facility, it is the buyer’s responsibility and cost to provide adequate unloading facilities. Labour and/or plant required for unloading shall be supplied by the purchaser. Provision of adequate Health & Safety measures shall be the sole responsibility of the customer or their appointed agent(s). No responsibility is accepted for any consequential loss or subsequent losses howsoever arising from the use of any materials or goods supplied.

Goods in Transit, Receipt and Inspection

Goods despatched by Kennedy Raj using a carrier, courier, post office or any other means must be inspected for damage on delivery and any damage or shortage should be marked as damaged on the carrier’s delivery note; we must be notified immediately by phone, and confirmed by letter or email. KR will not be responsible for damage reported after that period.

Certain items such as glass or very breakable items cannot be insured for carriage, and subsequently carriage is at the buyer’s risk. We cannot be held responsible for any breakages. Having said that, we will of course do our utmost to ensure that items are packed carefully and securely to avoid any possible damage in transit.

Returns

The vast majority of the goods we sell are reclaimed, salvaged or antique. It is the customers sole responsibility to satisfy themselves that the condition, quality, and function of any goods are suitable for the purpose intended at the time of purchase. However, we understand you may wish to cancel your order.

You will then have 7 days during which time you may return the goods for a full refund, excluding return carriage costs. After that, any returns will be at our discretion. In the case of email or phone sales, where the customer has not physically examined the goods, they must notify Kennedy Raj within 14 days of receiving their goods that they want to cancel. They then have another 14 days to return the goods once they’ve notified us.

Items will only be considered for return if in the same condition, quality and quantity as first delivered. Items will not be considered for return if they have been installed, used, or altered in any way, shape, or form.

The cost of returning goods will be at the client’s expense.

Currencies

Prices quoted are in Sterling. We may give an indication of the approximate equivalence in other currencies, but we only accept payments in sterling, and it is up to the purchaser to convert their currency to the correct sterling amount, any currency conversion charges will be borne by the purchaser.

Consequential Loss

Kennedy Raj accepts no responsibility for any consequential loss or subsequent costs howsoever arising from the use of new or reclaimed materials supplied.

Law of Contract

Any contract entered into shall be governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.

Items may be reserved without deposit for limited periods of time at our discretion. Kennedy Raj retain the right to continue to advertise and sell the item on reserve. We will normally endeavour to notify a prospective customer if we mean to sell the item on reserve, to offer the customer the chance to buy the item, but we offer no guarantee of this.

If a deposit is taken at the time of reservation, a time scale for complete payment will normally be agreed at the time of reservation with the purchaser, this will not usually exceed 2 weeks. If full payment is not made within the time agreed the deposit will be considered forfeit.