Returns & Refunds Policy
The vast majority of the goods we sell are reclaimed, salvaged or antique. It is the customers sole responsibility to satisfy themselves that the condition, quality, and function of any goods are suitable for the purpose intended at the time of purchase. However, we understand you may wish to cancel your order.
You will then have 7 days during which time you may return the goods for a full refund, excluding return carriage costs. After that, any returns will be at our discretion. In the case of email or phone sales, where the customer has not physically examined the goods, they must notify Kennedy Raj within 14 days of receiving their goods that they want to cancel. They then have another 14 days to return the goods once they’ve notified us.
Items will only be considered for return if in the same condition, quality and quantity as first delivered. Items will not be considered for return if they have been installed, used, or altered in any way, shape, or form.
The cost of returning goods will be at the client’s expense.